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SAMPLE SUBMISSION
We receive samples via all major delivery services – USPS, UPS, FedEx, DHL, etc.  Samples can also be dropped off in person.  Our office hours are 8am – 5pm EST, Monday through Friday (except major holidays).  If you're sending a rush sample, we recommend UPS because it's usually the first delivery service to arrive.

Samples should be accompanied by:
- Purchase Order
- Specification (if possible)
- Incoming Job Sheet or specific work instructions (including contact information, sample identification, and expected completion date)

Samples should meet the minimum size requirements.

Ship samples to:

Ithaca IMR Test Labs 131 Woodsedge Drive Lansing Business & Technology Park Lansing, NY  14882		Incoming Job Sheet - to send along with your samples Adobe Acrobat (.pdf) file Microsoft Word file New Account Sheet - Set up a new account with IMR Test Labs in Lansing, NY. Adobe Acrobat (.pdf) file Microsoft Word file CPSIA Lead and Phthalate Incoming Job Sheet - Used for existing CPSIA customers to send samples.  New CPSIA Lead and Phthalate customers, please contact Lou Koconis with your request and you will receive the appropriate forms. Adobe Acrobat (.pdf) file Microsoft Word file
Charleston IMR Test Labs - Charleston 4500 Leeds Ave., Suite 306 Dock 70 Charleston, SC 29405		Incoming Job Sheet- to send along with your samples Adobe Acrobat (.pdf) file Microsoft Word file New Account Sheet - Set up a new account with IMR Test Labs in Charleston, SC.  Adobe Acrobat (.pdf) file Microsoft Word file
Louisville IMR Metallurgical Services - Louisville 4102 Bishop Lane Louisville, KY 40218		Incoming Job Sheet - Used when sending samples for testing Adobe Acrobat (.pdf) file Microsoft Word file New Account Sheet - Set up a new account with IMR Metallurgical Services in Louisville, KY  Adobe Acrobat (.pdf) file Microsoft Word file
Portland IMR KHA - Portland 5687-A SE International Way Portland, OR 97222		Contact IMR KHA - Portland for sample submission requirements

SETTING UP AN ACCOUNT
New customers need to set up an account or provide a credit card for billing before we can begin testing.  Links to the New Account Sheet are here.


WORK FLOW
- Once your sample has been received, we will log it into our system. 
- Later that same day you will receive confirmation that we received your sample by fax or email.  (Next day if the job is received after 2 pm)
- After the job has been logged in, your sample(s) are given to a manager in the lab who reviews the sample and the requested work. 
- The job is processed through the lab and once the work is complete, a report is issued. 
- Your report will be emailed to you unless you request a copy to be faxed or mailed.